Shirzadstore is operated by Shirzad Store. This policy explains what personal information we collect when you visit https://shirzadstore.com or buy from us, how we use it, who we share it with and the choices you have. We sell and ship only within the United States, and this policy is written for our US customers.

Information We Collect

Information you give us

• Your name, email address and phone number
• Billing and shipping addresses
• Order history and details of your purchases
• Messages you send to our support team

Information collected automatically

• IP address, device type, browser and operating system
• Cookies and similar technologies
• How you browse and interact with the site, such as pages viewed and searches made

We do not collect sensitive personal information, so we do not offer a separate "Limit the Use of My Sensitive Personal Information" option.

How We Use Your Information

• To process, ship and track your orders and handle returns and refunds
• To answer your questions and provide customer support
• To send transactional emails such as order confirmations and shipping updates
• To send marketing emails if you choose to receive them
• To improve the site, understand how it is used and measure our advertising
• To prevent fraud and keep the site secure
• To comply with legal obligations

Service Providers We Work With

We share information only with the providers that help us run the store:

• PayPal: payment processing
• DigitalOcean Spaces: storage of site files and images
• OpenAI: powering product search on our site
• Telegram: sending order notifications to our staff
• Our email service provider (SMTP): delivering emails
• Shipping carriers (USPS, UPS, FedEx, DHL): delivering your orders
• Google Analytics and Google Ads: analytics and advertising cookies

Categories of Personal Information Disclosed

Sale and Sharing of Personal Information

We do not sell your personal information for money. However, the advertising and analytics cookies placed by Google Ads and Google Analytics may be considered "sharing" for cross-context behavioral advertising under the California Privacy Rights Act and similar state laws. You can opt out at any time on our Do Not Sell or Share My Personal Information page.

Your Privacy Rights

We extend the following rights to all customers in the United States:

• Right to know what personal information we collect, use and disclose
• Right to access a copy of your personal information
• Right to delete personal information we hold about you
• Right to correct inaccurate personal information
• Right to opt out of the sale or sharing of your personal information
• Right to non-discrimination: we will not treat you differently for using any of these rights

Depending on your state, you may also have the right to data portability and the right to opt out of targeted advertising and profiling.

How We Handle Requests

• Opt-out requests are honored within 15 business days. You do not need an account, and we do not need to verify your identity to process them.
• Other requests (know, access, delete, correct) are answered within 45 days. If we need more time, we may extend this by another 45 days and will tell you why.
• Authorized agents may submit a request on your behalf with signed written permission from you.
• Appeals: if we decline your request, you can appeal by emailing us with the subject line "Privacy Appeal". We respond within 60 days. If you disagree with the outcome, you may contact your state Attorney General.

Children's Privacy

Our site is not directed to children. We do not sell or share the personal information of consumers under 16 without prior consent: consumers aged 13 to 15 must opt in themselves, and children under 13 need a parent's or guardian's consent.

Marketing Emails

Every marketing email includes an unsubscribe link. Unsubscribing stops marketing messages, but we will still send transactional emails about your orders.

Data Retention and Security

We keep personal information only as long as needed for the purposes described here or as required by law. We use reasonable safeguards to protect it, including an encrypted SSL connection, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Submit a Privacy Request

Email [email protected] with a subject line describing your request, or use the form below.

Changes to This Policy

We may update this policy from time to time. The latest version is always posted on this page with its updated date.